Questions about NammaHelp

On monthly subscription plans: if the professional assigned to you has an unavoidable emergency, we send a trained replacement within four hours. Same day, every time.

Tell us. We replace them. No questions asked. No ‘but they have a 4.9★ rating.’ Your comfort comes first. Period.

Because we employ our professionals directly. We’re not a marketplace. We own the responsibility. That’s why we can actually fix problems.

We only confirm a booking once a professional is assigned. If we still can’t send anyone, we refund it in full. Not a credit, not a discount off something later.

On monthly recurring plans: Yes. That’s the whole point. Same person, every week. They learn your home. Your preferences. Your routines. On instant/scheduled bookings: We try to send the same person, but if they’re unavailable, we send someone equally trained.

Early access, nothing more. No card, no commitment. You get priority booking when we open in Q4 2026, and a say in the pricing and packages before they’re fixed. If we’re not ready, we’ll tell you.

We’re setting prices with our early-access families rather than announcing them at you. Reserve a spot and you’ll see the numbers first — and your feedback shapes them.

They’re marketplaces. They connect you to a contractor, take a cut, and step back. We employ the women who come to your home — so we’re accountable for the quality, and we can actually fix it when it slips.

Q4 2026. Early community members get priority and will be the first to book when we launch.

No lock-in. Cancel anytime. (Though we hope the guarantees give you confidence.)

Sholinganallur & OMR area in Chennai to start. Then expanding to all of Chennai by Q2 2027.

A full-time hire means you’re locked in, you carry all the employment responsibility, and you still have no backup when she’s ill. A NammaHelp monthly plan gives you the same person every week, no lock-in, and a guaranteed replacement within four hours. Same consistency, none of the exposure.