NammaHelpReserve a spot

How NammaHelp works

From telling us what you need to the same professional coming back each week — the whole process, and what we promise once your booking is confirmed.

The process

How NammaHelp will work

Four steps — the last one is the whole point.

  1. 1

    Tell us what you need

    Service, schedule, preferences, and anything specific about your home.

  2. 2

    We match, we don’t allocate

    We pick for fit, not availability — skills, temperament, distance from you. The goal is that she becomes part of your routine, not a name on a booking.

  3. 3

    You get the same person

    On monthly plans, the same professional every week. She learns your home, your systems, your preferences. Quality compounds instead of resetting.

  4. 4

    We stand behind it

    Wrong match? We change her. Emergency? Replacement in four hours. Can’t deliver at all? You don’t pay.

Your Booking. Our Promise.

Once it’s confirmed, it’s on us.

Two plans, two promises. Both in plain language.

Instant
within the hour, subject to availability.
Scheduled
a date and time you pick.
Monthly
a recurring weekly slot with the same professional.

On monthly plans

  • The same professional, every week.
  • If she has an emergency, we send a trained replacement within 4 hours.
  • Not happy with the match? We change her. No questions, no rating disputes.

On one-off bookings (instant & scheduled)

  • We only confirm once a professional is actually assigned.
  • If we can’t send anyone, we refund the booking in full. Not a credit. Not a discount off something later.

Why we can promise this

We can make these guarantees because we employ the professionals who come to your home — so the responsibility to fix things is ours, not yours.

Namma Dot the penguin announcing the launch with a megaphone

Join the early-access community

Priority booking at launch, first pick of professionals, and a say in how the service works before it’s fixed.

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We’ll reach you on WhatsApp with updates.

No card. No commitment. We’ll message you on WhatsApp only when there’s something real to say.

We’ll reach you on WhatsApp when we have major updates. You can unsubscribe anytime.
Questions? Email us: [email protected]